Privacy policy
🔒 Privacy Policy
Last updated: September 30, 2025
At DropNShine, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or make a purchase from our store. By using our website, you agree to the practices described in this policy.
📌 Information We Collect
We may collect the following personal information depending on how you use our website and services:
Contact Details: Name, shipping address, billing address, phone number, and email address.
Payment Information: Credit/debit card details, payment confirmations, and transaction history (processed securely by Shopify and our payment providers).
Account Information: Login details, preferences, and saved settings.
Order & Transaction Data: Items you view, add to cart, purchase, return, or exchange.
Communication Data: Information you provide when contacting our support team.
Device & Usage Data: IP address, browser details, and browsing activity on our website (through cookies and similar technologies).
📌 How We Use Your Information
We use your personal information to:
Process orders, payments, returns, and exchanges.
Deliver products to your correct address.
Provide customer support and respond to inquiries.
Personalize your shopping experience (e.g., product recommendations).
Send promotional offers, marketing emails, or updates (you may unsubscribe anytime).
Improve website performance and security.
Detect and prevent fraud or unauthorized activity.
Comply with legal obligations.
📌 Sharing Your Information
We may share your personal information in the following cases:
With Shopify & Service Providers: For payment processing, shipping, analytics, and technical support.
With Marketing Partners: To provide relevant ads and promotions.
With Legal Authorities: If required by law, court order, or government request.
In Business Transactions: If DropNShine merges, is acquired, or undergoes restructuring.
📌 Cookies & Tracking
Our website uses cookies to:
Remember your preferences.
Improve site performance.
Show personalized ads.
You may disable cookies in your browser settings, but some features may not work properly.
📌 Your Rights
Depending on your location, you may have rights to:
Access and request a copy of your data.
Correct inaccurate information.
Request deletion of your personal information.
Opt-out of marketing communications.
To exercise these rights, contact us at rohsiv765@gmail.com
.
📌 Data Security & Retention
We use industry-standard measures to protect your data. However, no system is 100% secure.
We retain your personal information only as long as necessary to:
Fulfill your orders.
Provide customer service.
Meet legal and business obligations.
📌 Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal data from minors.
📌 International Transfers
Your information may be stored or processed outside of India, including in countries with different data protection laws.
📌 Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will always be posted here with a new “Last Updated” date.
📞 Contact Us
For questions or concerns about this Privacy Policy, contact us:
📩 Email: rohsiv765@gmail.com
🏠 Address: H.No-43, Kotla Vihar Phase-1, Tilangpur Kotla, West Delhi, New Delhi, DL, 110041, India